BIDS AND AWARDS COMMITTEE (DICTBAC)

 

Supplemental Bid Bulletin No. 1

 

SUPPLY AND DELIVERY OF GOVMAIL ZIMBRA LICENSE SUBSCRIPTION FOR ONE (1) YEAR

Bid Reference No. DICTBAC-2017-09-016

 

After considering the queries, clarifications, recommendations and suggestions, the DICTBAC hereby decides to include, revise, amend, delete and/or adapt the following provisions:

 

ORIGINAL PROVISION AMENDED PROVISION
Section III. Bid Data Sheet
12(b)(x)  List of authorized Support Centers in the Philippines (indicating address, telephone & fax number/s, e-mail address & contact person). In the event of closure of business, termination of franchise / support center, the supplier shall notify the DICT accordingly of the new support centers with telephone numbers and address who can provide the needed parts, supplies and service 12(b)(x)    List of Zimbra certified personnel to handle the technical support
Section V. Special Conditions of the Contract
1.1(g)     The Funding Source is from the Government of the Philippines (GOP) through PeGIEx Project Fund in the amount of Pesos: Three Million Seven Hundred Thirty Two Thousand Three Hundred Thirty Three and 334/100 (PhP3,732,333.34). 1.1(g)    The Funding Source is from the Government of the Philippines (GOP) through PeGIEx Project Fund in the amount of Pesos: Three Million Seven Hundred Thirty Two Thousand Three Hundred Thirty Three and 34/100 (PhP3,732,333.34).
Section VII. Technical Specifications
3.     Vendor must be a Zimbra Certified Gold Partner or higher 3.   Vendor must be a Zimbra Certified Partner or higher
No original provision. 5.   Local Technical Support Services – One (1) Year

5.1.  24×7 Support Coverage

5.2.  Covers Zimbra Collaboration Server (Email System), Red Hat Enterprise Virtualization and Red Hat Enterprise Linux OS (up to 25 VMs)

5.3.  Email, Phone, Remote and On-Site (for Severity 1) Technical Support

5.4.  Support Ticket status updates

5.5.  Level 1 and Level 2 Support

5.6.  Status reporting

 

All terms, conditions and instructions to bidders specified in the Bidding Documents inconsistent with this Bid Bulletin are hereby superseded and modified accordingly.

 

Please use the following forms attached in this Supplemental Bid Bulletin:

  • Revised Technical Specifications as of 5 October 2017

 

For information and guidance of all concerned.For a full copy of the document click the link below:

Supplemental Bid Bulletin No. 1 -SUPPLY AND DELIVERY OF GOVMAIL ZIMBRA LICENSE SUBSCRIPTION FOR ONE (1) YEAR

Issued this 5th day of October 2017.

 

 

(Original Signed)

ALAN A. SILOR

Chairperson, DICTBAC