SPECIAL BIDS AND AWARDS COMMITTEE FOR THE INTEGRATED GOVERNMENT PHILIPPINES PROJECT (BAC4IGOV)

 

Supplemental Bid Bulletin No. 3

 

NATIONAL GOVERNMENT DATA CENTER 1 (NGDC1) NETWORK SECURITY SOLUTIONS PROJECT

 

Bid Reference No. BAC4IGOV-2017-03-001

 

After considering the queries, clarifications, recommendations and suggestions, the BAC4IGOV hereby decides to include, revise, amend, delete and/or adapt the following provisions:

Item No. Query BAC4IGOV Response
1 Page 42 of the Bidding Documents:

2016 or 2017 Gartner Magic Quadrant

 

Query – Can you also consider Forester, NSS Lab and IDC?

All proposed solutions must be included in any of the following:

1. Gartner Magic Quadrant

2. IDC

3. Forrester

4. NSS Labs

2 Page 42 of the Bidding Documents:

List of Authorized Service Center

i) List of authorized Service Centers in the Philippines (with available spare parts, indicating address, telephone & fax number/s, e-mail address & contact person). In the event of closure of business, termination of franchise / service center, the supplier shall notify the DICT accordingly of the new service centers with telephone numbers and address who can provide the needed parts, supplies and service;

 

Query – Is this applicable for this project? If so, can this be the distributors’ service center?

Yes, it can either be the Service Center of the Bidder/Reseller or Authorized Distributor of the proposed Solutions.
3 Page 43 of the Bidding Documents:

vii. Project References

 

Query – what are documents expected from the bidders for this requirement? Is this bidder’s list of client-installed base?

List of Bidder’s past projects directly related to Network Security.  The Bidder must provide basic information such as Customer Name, Project Contract Date, Brief Project Description with list of solutions & services provided and date of project closure. Project closure means the hand-over of the project to the end user or date of release of the Certificate of Acceptance.

 

 

4 Page 43 of the Bidding Documents:

Letter m No. 5 Commercial Offer.

 

Query – Does it mean that we are going to include the submitted Financial Bid Form Annex VI, Financial Bid Break down Annex VI-A, and Annex VII-A or B form on this post qualification requirement?

 

No. Commercial offer will no longer be required during post qualification.

 

Please see table below for the changes in provisions.

5 Page 44 of the Bidding Documents:

v. Project Reference Support documents

 

Query – What are the documents that we should we present or provide for this requirement?

The bidder must provide the following:

1. Copy of the Project Contract OR Official Receipt OR Purchase Order

2. Certificate of Satisfactory Completion OR Certificate of Final Acceptance

6 Page 44 of the Bidding Documents:

13. Attachments:

Query – Items below are already requested on the early part of the Post Qualification document requirement. Can we use the same submittals for these requirements?

 

ii. Product Brochures of all proposed Equipment and/or Devices (requested already on page 42 letter f.)

iv.  Technical Resources Certifications issued by relevant Principals (requested already on page 43 letter k.)

Yes.
7 Page 52 of the Bidding Documents:

Letter L Item 4.  Technical Support Desk Facility

 

Query – Is this bidder’s 24 x7 in-house email and call Helpdesk Facility System that provides case logging, ticketing and monitoring?  Do we need to provide escalation procedures?

The bidder, if awarded with the contract, will be the overall Support Services owner and 1st Level of Support. It will be their responsibility to facilitate escalations should the severity of the issue is not resolved within the preceding level. The Bidder is required to provide the following:

1. Support Level Definition

2. Support Level Structure

3. Escalation Process

4. Support Procedures

5. Support Contact Hotlines (phone & email)

 

 

8 Page 67 of the Bidding Documents:

Section VI Schedule of Requirements

 

Query – We would like to request for the following lead time:

   -Hardware / Software Onsite Delivery: Within 45 calendar days from receipt of Notice to Proceed

   -Installation and Configuration: Within 45 calendar days from Hardware / Software Onsite Delivery

   -Testing and Submission of Testing Results and Documentations:  Within 15 calendar days from Installation and Configurations

   -Knowledge Transfer: Within 15 calendar days from Testing and Submission of Testing Results and Documentations

 

Yes, this is acceptable.

Please see table below for the changes in provisions.

9 Page 82 of the Bidding Documents:

4.1.8.3.4. On-the-Job (OJT) Training Program

 

Query – Are you amenable for a one session (program 1 or program 2) training / enablement a month?

 

Program 1 – Network Security Solution Orientation for newly hire for the proposed equipment.

 

Program 2 – Basic administrative day-to-day operation training (Config Backup, Logs checking, etc.) of the proposed equipment for regular DICT engineers.

Yes, this acceptable. Bidder must provide the training outline or coverage for each program and must explicitly mention in its proposal that both programs will be delivered at least once a month, within the next 6 month from the date of final acceptance.
10 Page 83 of the Bidding Documents:

Item 4.1.12.1 one (1) similar project in the last 3 years.

4.1.12.1. Has completed at least one (1) similar project in the last 3 years. Similar project means similar scope and deliverables at a minimum.

 

Query – Can we use any of the contracts declared on the Statement of at least two (2) Completed Contracts?

This requirement shall no longer be required.

Please see table below for the changes in provisions.

 

 

11 Page 86 of the Bidding Documents:

Service Level Agreement

Query -Is the SLA requirement pertains to Technical Engineers response time only?

Yes.
12 Page 96 of the Bidding Documents:

Omnibus Sworn Statement.

 

CORPORATION, PARTNERSHIP, COOPERATIVE

That I/We am/are the duly authorized representative/s of <Company Name>, located at _____________; Telephone No. ________________, with Fax No. __________ and e-mail address ______________; as shown in the attached Secretary’s Certificate issued by the corporation or the members of the joint venture, and granted full power and authority to execute and perform any and all acts necessary and/or to represent our company in the abovementioned negotiations, including signing all negotiation documents and other related documents such as the contracts:

 

1. Name:___________________________

Title:____________________________

Specimen Signature:_______________

 

2. Name:___________________________

Title:____________________________

Specimen Signature:________________

 

Note: Please attach duly executed Secretary’s Certificate.

 

Query – For items 1 and 2, are we going to put the names of our authorized representatives including the one who will sign the Omnibus Sworn Statement affidavit?

Yes.

 

 

13 Section VII Technical Specification, for the supporting documents such as User’s Manual or Users Guide which normally compose of hundreds of pages, can we submit the exact page of the manual where we referred our Statement of Compliance then we will just put the complete soft copy in a CD? Yes, this is acceptable.

 

The Bidder must explicitly mention in the Reference Table of Bid Compliance the exact reference page, section and/or item no. with a copy of that page attached in the proposal and also state the file name where that page can be found in the submitted soft copies of the reference documents.

 

It is also advised that the soft copies be saved on a USB Flash Storage and NOT on a CD.

 

Please see table below for the changes in provisions.

14 Will DICT provide rack space, PDU’s and other ancillaries for this project? Yes.

 

Original Provision Amended Provision
Section I. Invitation to Bid
4. Delivery Place and Timelines for the Implementation of the Project:

Delivery Place DICT Building, C.P. Garcia Avenue

Diliman, Quezon City

Hardware / Software Onsite Delivery Within thirty (30) calendar days from receipt of Notice to Proceed
Installation and Configuration Within thirty (30) calendar days from Hardware / Software Onsite Delivery
Testing and Submission of Testing Results and Documentations Within fifteen (15) Calendar Days from Installation and Configurations
Knowledge Transfer Within fifteen (15) Calendar Days from Testing and Submission of Testing Results and Documentations
4. Delivery Place and Timelines for the Implementation of the Project:

Delivery Place DICT Building, C.P. Garcia Avenue

Diliman, Quezon City

Hardware / Software Onsite Delivery Within forty five (45) calendar days from receipt of Notice to Proceed
Installation and Configuration Within thirty (30) calendar days from Hardware / Software Onsite Delivery
Testing and Submission of Testing Results and Documentations Within fifteen (15) Calendar Days from Installation and Configurations
Knowledge Transfer Within fifteen (15) Calendar Days from Testing and Submission of Testing Results and Documentations

 

 

Section III. Bid Data Sheet

29.2.

d) Certificate of Performance Evaluation (Annex IX) showing a rating of at least Very Satisfactory issued by the Bidder’s Single Largest Completed Contract Client stated in the submitted Annex I-A; d) Certificate of Performance Evaluation (Annex IX) showing a rating of at least Very Satisfactory issued by the Bidder’s Client’s stated in the submitted Annex I-A;
h) Proposed solutions must be included in the 2016 or 2017 Gartner Magic Quadrant. Bidder must submit a publication or literature which explicitly reflect the inclusion of the proposed solutions in Gartner’s Magic Quadrant; h) Proposed solutions must be included in any of the following:

1. Gartner Magic Quadrant

2. IDC

3. Forrester

4. NSS Labs

Bidder must submit a publication, literature or 3rd party declaration of its inclusion in any of the above research and advisory bodies.

j) Official Receipts (ORs) or Certificate of End User’s Acceptance Statement of one 1 completed contract in the last three (3) years with similar scope and deliverables at a minimum; This provision is deleted.
m)  Proposal document formatted as sequentially listed below:

1.     Design Narrative – contractor must provide a write up of their understanding of the developed designs and other complementing solutions (if any)

2.     Assumptions (if any)

3.     Implementation and Integration Scope of Works

4.     Bill of Materials – equipment branding must be disclosed

5.     Commercial Offer (for Commercial Proposals Only)

6.     Testing Scope of Works

7.     Project Management Methodology

8.     Implementation Schedule/ Work Plan

9.     Project Team Organization

10.  Service Inclusions – i.e. Training services

11.  Service Exclusions

12.  Vendor Profile with Project References – must include the following:

m)  Proposal document formatted as sequentially listed below:

1.     Design Narrative – contractor must provide a write up of their understanding of the developed designs and other complementing solutions (if any)

2.     Assumptions (if any)

3.     Implementation and Integration Scope of Works

4.     Testing Scope of Works

5.     Project Management Methodology

6.     Implementation Schedule/ Work Plan

7.     Project Team Organization

8.     Service Inclusions – i.e. Training services

9.     Service Exclusions

10.  Reference Table of Bid Compliance (Softcopy of the excel sheet shall be provided to the bidders who bought the bidding documents). Bidders must explicitly mention in the Reference Table of Bid Compliance the exact reference page, section and/or item no. with a copy of that page attached in the proposal. Bidders must also submit softcopy of the Table of Bid Compliance along with the reference documents through a flash drive. In case of inconsistency between the submitted hardcopy and that of the softcopy, the hardcopy shall prevail.

11.  Vendor Profile with Project References – must include the following:

Section VI. Schedule of Requirements
Hardware / Software Onsite Delivery Within thirty (30) calendar days from receipt of Notice to Proceed Hardware / Software Onsite Delivery Within forty five (45) calendar days from receipt of Notice to Proceed
Section VII. Technical Specifications
3.1.2.1.    The proxy appliance shall be in the leader quadrant of the latest Gartner Magic Quadrant 2015 for Secure Web Gateway. This provision is deleted.
3.1.2.21.     The proposed solution shall support AV vendors only from the leader sector in the latest Gartner Magic Quadrant This provision is deleted.
4.1.8.1.    Knowledge Transferprior to the handover of the newly installed Security solutions, the winning vendor must conduct a thorough solution walk through for DICT nominated personnel. The intent primarily is to orient these personnel on the completed installations, equipment type, functionalities, configurations and how the newly installed security systems augment the existing security infrastructure. The Knowledge Transfer must cover the following, but not limited to: 4.1.8.1.    Knowledge Transferprior to the issuance of Certificate of Final Acceptance, the winning vendor must conduct a thorough solution walk through for DICT nominated personnel. The intent primarily is to orient these personnel on the completed installations, equipment type, functionalities, configurations and how the newly installed security systems augment the existing security infrastructure. The Knowledge Transfer must cover the following, but not limited to:
4.1.8.3.1.    The initial session must be delivered and conducted prior to system handover. The initial session should be delivered not more than 30 days upon completion of User Acceptance Testing (UAT). 4.1.8.3.1.     The initial session must be delivered and conducted prior to issuance of Certificate of Final Acceptance. The initial session should be delivered not more than 30 days upon completion of User Acceptance Testing (UAT).

 

 

4.1.8.3.4.    The winning vendor must also include an On-the-Job (OJT) Training Program for DICT nominated staff. This program intends to skill up DICT personnel in the proper Operations and Maintenance of the installed equipment. The program should be facilitated by the winning vendor for 6 months from the date of handover. 4.1.8.3.4.   The winning vendor must also include an On-the-Job (OJT) Training Program for DICT nominated staff. This program intends to skill up DICT personnel in the proper Operations and Maintenance of the installed equipment. The program should be facilitated by the winning vendor for 6 months from the date of issuance of Certificate of Final Acceptance.

 

4.1.10. Penalty Clause

 

Winning vendor is mandated by DICT to deliver its proposed services within the mutually agreed Work Plan. In the event that the contractor is not able to deliver within the allowable and acceptable period, DICT shall impose a Delay Penalty of one tenth (1/10) of one (1) percent of the cost of the unperformed portion for every day of delay until actual delivery or performance. This penalty shall be imposed on the basis of the agreed handover date of the completed and commissioned Security System. Should the delay/s is/are due to unavoidable circumstances i.e. typhoon, earthquakes or other natural disasters, delays caused by the Project Principals (DICT) and other forms of delays not within the control of the SI, the SI must provide a written report detailing the cause of delay, impacted deliverables with reasons thereof and a detailed catch up plan and/or updated work plan. This must then be presented to DICT’s project team for discussion and acceptance.

4.1.10. Penalty Clause

 

Winning vendor is mandated by DICT to deliver its proposed services within the mutually agreed Work Plan. In the event that the contractor is not able to deliver within the allowable and acceptable period, DICT shall impose a Delay Penalty of one tenth (1/10) of one (1) percent of the cost of the unperformed portion for every day of delay until actual delivery or performance. Penalty shall be imposed should the final acceptance date is not achieved as per agreed Project Work Plan. Should the delay/s is/are due to unavoidable circumstances i.e. typhoon, earthquakes or other natural disasters, delays caused by the Project Principals (DICT) and other forms of delays not within the control of the SI, the SI must provide a written report detailing the cause of delay, impacted deliverables with reasons thereof and a detailed catch up plan and/or updated work plan. This must then be presented to DICT’s project team for discussion and acceptance.

 

4.1.12.1.    Official Receipts (ORs) or Certificate of End User’s Acceptance Statement of one 1 completed contract in the last three (3) years with similar scope and deliverables at a minimum;

 

This provision is deleted.
4.1.12.3.    Duly signed statement of all on-going government and private contracts, including contracts awarded but not yet started of a design and build including related single contract cost of at least 50% of the ABC

 

This provision is deleted.

 

 

5. Evaluation Process

Participating contractors will be required to submit 3-sets of Technical Proposals, appropriately sealed and labelled.

NGDC-1 Technical Working Group (TWG) will perform the technical evaluation of the submitted technical proposals and will be evaluated based on the following (among others):

a.     Completeness of the proposal

b.     Compliance with published Technical Specifications

c.     Implementation Schedule

d.     Testing Methodologies

e.     Project Management Methodologies

f.      Proposed Equipment, implementation methodologies and detailed design compliance with published Industry Standards

g.     Technical Competencies

h.     Engineering and Project Resources Competency Profile

i.      Project References

j.      Value-Added Services (if any)

5. Evaluation Process

 

Participating contractors will be required to submit 3-sets of Eligibility and Technical Documents and 3-sets of Financial Documents, appropriately signed, sealed and labelled.

 

NGDC-1 Technical Working Group (TWG) will perform the evaluation of the submitted eligibility documents, technical documents, financial documents and post qualification documents and will be evaluated based on the compliance and responsiveness to all the requirements and conditions as specified in the Bidding Documents.

Participating contractors are required to follow the proposal document formatting as sequentially listed below:

1.     Design Narrative – contractor must provide a write up of their understanding of the developed designs and other complementing solutions (if any)

2.     Assumptions (if any)

3.     Implementation and Integration Scope of Works

4.     Bill of Materials – equipment branding must be disclosed

5.     Commercial Offer (for Commercial Proposals Only)

6.     Testing Scope of Works

7.     Project Management Methodology

8.     Implementation Schedule/ Work Plan

9.     Project Team Organization

10.  Service Inclusions – i.e. Training services

11.  Service Exclusions

12.  Vendor Profile with Project References – must include the following:

 

Participating contractors are required to follow the proposal document formatting as sequentially listed below:

1.     Design Narrative – contractor must provide a write up of their understanding of the developed designs and other complementing solutions (if any)

2.     Assumptions (if any)

3.     Implementation and Integration Scope of Works

4.     Testing Scope of Works

5.     Project Management Methodology

6.     Implementation Schedule/ Work Plan

7.     Project Team Organization

8.     Service Inclusions – i.e. Training services

9.     Service Exclusions

10.  Reference Table of Bid Compliance (Softcopy of the excel sheet shall be provided to the bidders who bought the bidding documents). Bidders must explicitly mention in the Reference Table of Bid Compliance the exact reference page, section and/or item no. with a copy of that page attached in the proposal. Bidders must also submit softcopy of the Table of Bid Compliance along with the reference documents through a flash drive. In case of inconsistency between the submitted hardcopy and that of the softcopy, the hardcopy shall prevail.

11.  Vendor Profile with Project References – must include the following:

6. Payment Terms / Progress Payment

The Payment Terms for this project shall be Milestone based per defined deliverables, validation by DICT Project Manager and Sign-Off. Payment milestones are tabulated below:

Milestones Progress
Upon onsite delivery of all Hardware/Software 20%
Upon completion of Physical installation 15%
Upon completion of Configurations 15%
Completion of Testing 20%
Completion of Knowledge Transfer 10%
Submission of As-Built Plans, Operations & Maintenance Manuals, Warranty Certificates, Signed/Valid Maintenance Agreements and completion of Training Sessions 20%
TOTAL 100%
6. Payment Terms / Progress Payment

The Payment Terms for this project shall be Milestone based per defined deliverables, validation by DICT Project Manager and Sign-Off. Payment milestones are tabulated below:

Milestones Progress
Upon onsite delivery of all Hardware/Software 20%
Upon completion of installation and configurations 30%
Upon completion of agreed Testing 20%
Completion of Testing 20%
Upon completion of Knowledge Transfers and submission of As-Built Plans, Operations & Maintenance Manuals, Warranty Certificates, Signed/Valid Maintenance Agreements and completion of Training Sessions 30%
TOTAL 100%
7. Timelines for Implementation of the Project

As stated in this document, the projected implementation duration is maximum of 3 months from date of award. Vendor proposed implementation schedule must not exceed 3 months. Such projections are based on the following Work Breakdown Structure (WBS):

 

Description Duration
Hardware/Software Onsite Delivery 1.0 Month
Installation and configuration 1.0 Month
Testing and Submission of Testing Results & Documentations 0.5 Month
Knowledge Transfer 0.5 Month
TOTAL 3.0 Months
7. Timelines for Implementation of the Project

As stated in this document, the projected implementation duration is maximum of 3 months from date of award. Vendor proposed implementation schedule must not exceed 3 months. Such projections are based on the following Work Breakdown Structure (WBS):

 

Description Duration
Hardware/Software Onsite Delivery 1.5 Month
Installation and configuration 1.0 Month
Testing and Submission of Testing Results & Documentations 0.5 Month
Knowledge Transfer 0.5 Month
TOTAL 3.5 Months

 

All terms, conditions and instructions to bidders specified in the Bidding Documents inconsistent with this Bid Bulletin are hereby superseded and modified accordingly.

 

Please use the following forms attached in this Supplemental Bid Bulletin:

  • Revised Schedule of Requirements as of 24 April 2017
  • Revised Technical Specifications as of 24 April 2017
  • Revised Certificate of Performance Evaluation as of 24 April 2017
  • Revised Technical Bid Form as of 24 April 2017

For a copy of the document click the link below:

Supplemental Bid Bulletin No. 3- NATIONAL GOVERNMENT DATA CENTER 1 (NGDC1) NETWORK SECURITY SOLUTIONS PROJECT

For information and guidance of all concerned.

 

Issued this 24th day of April 2017.

 

 

(Original Signed)

ALLAN S. CABANLONG

Chairperson, BAC4IGOV