The Department of Information and Communications Technology (DICT) provided support to the Department of Social Welfare and Development’s (DSWD) ReliefAgad System with the Developers Connect Philippines by providing secure cloud storage and cybersecurity assessment.

DICT said the cloud service can process a maximum of 300 transactions per second. This offers faster and much more efficient means of data collection and management compared to manual processing that is currently being done.

“In furtherance of their efforts, the DSWD strived for better, more efficient and more systematic cash aid distribution to improve the implementation of the SAP. And with that, we have the ReliefAgad,” DICT Assistant Secretary for Digital Philippines Emmanuel Rey Caintic said.

 [Sa ReliefAgad System,] hindi na magkakagulo ang mga datos ng mga recipient [ng Social Amelioration Program o SAP],” he added.

ReliefAgad will expedite DSWD and LGUs in collecting Social Amelioration Card (SAC) data and distributing cash aid to beneficiaries.

Under ReliefAgad, the applicant still needs to fill out the SAC form. The applicant then should go to and he or she will be directed to the home screen for registration. 

In step one, the applicant could either take a picture of the barcode found on the lower right corner of SAC for scanning or to type the SAC number onto the system.

In step two, the applicant should fill out the requested information, such as region province and the unique number found on the SAC form. Upon authentication and validation of the SAC number, the applicant’s head of the family should fill out all requested information. This also goes for all members of the applicant’s family.

Finally, the applicant should choose his or her preferred mode of receiving cash aid, such as through cash, PayMaya, GCash, bank and others. 

For those part of the population with no smartphones, Caintic said DICT could provide trainings to LGUs on how to manually encode data to the ReliefAgad System. 

“Huwag matakot. Hindi kailangan ng smartphone lang. Hindi lang po self-registration ang ReliefAgad. Comprehensive po ang system. Meron po siyang LGU module,” Caintic explained. 

DICT also conducted Vulnerability Assessment and Penetration Testing (VAPT) on ReliefAgad to ensure the system’s cybersecurity.

“The DICT greatly supports the ReliefAgad system. The ReliefAgad is a testament to the convergent efforts of the government.  We welcome this development and we thank those from the private sector, whose passion and commitment to service have made this all possible,” Caintic said.

The United States Agency for International Development through its E-PESO Project has also partnered with DSWD in the implementation of the system.

As part of the Inter-Agency Task Force on the Management of Infectious Diseases (IATF-MEID), and with the guidance of President Rodrigo Duterte, DICT under the leadership of Secretary Gregorio B. Honasan II is bolstering the various initiatives of DOH, DSWD, LGUs, and other government agencies, such as ReliefAgad, RapidPass, and StaySafe, through the use of ICT to better manage the COVID-19 crisis.

 “In these trying times, our country is calling on us, as those in government service, to render full assistance and cooperation, and mobilize the necessary resources to undertake critical, urgent, and appropriate measures to curtail and eliminate the threat of COVID-19,” Caintic said.