Electronic Government (e-Government) is the use of information and communications technology (ICT) and other web-based technologies to enhance access of information and improve delivery, efficiency and effectiveness of service to the public. An ICT-enabled government allows the citizens  easy access to information and services anytime and anywhere as well as create transparency and accountability in government operations.

In pushing for e-government, the e-Government Management Group formulates, implements and evalunates  ICT policies, plans and standards; develops, implements and monitors the National e-Government Plan; implements the Information Systems Strategic Plans of national government agencies;  provides ICT services to government agencies; and develops and implements the  ICT human capital  and  professionalization program for government.


Integrated Government Philippines (iGov Phil) is a joint project of DOST-ICTO and DOST-ASTI, the project aims to set-up a government-shared network that will facilitate deployment and integration of mission-critical ICT projects especially those that deliver common government services.

Initially, the following developed systems will be targeted for integration: e-Serbisyo as the single sign-on portal, Unified Multi-Purpose ID (UMID), the Public Key Infrastructure (PKI), eBayad and the Philippine Government Electronic Procurement System (PhilGEPS).

Jumpstarting Electronic Governance in Local Government Uuit  (eLGU) Project – Intends to revolutionize local governance by making the LGUs electronically enabled thereby improving the delivery of public service, promoting transparency in government transactions and increasing public access to government information services, among others.


•    Electronic Real Property Tax System (eRPTS)
•    Electronic Business Permit and Licensing System (eBPLS)
•    Electronic Treasury Operations Management System (eTOMS)

Contact Center ng Bayan (CCB) CCB is a joint initiative to improve service delivery and  reduce red tape in  government frontline services.  Through a single number, a citizen can gain access to government services and information,  report complaints and ask assistance through various communication channels.

Philippine Community eCenter (CeC) Program – The program seeks to establish new CeCs in municipalities where there are no shared internet access facilities, transform existing school computer laboratories and Internet cages, where feasible, to become CeCs and enhance and strengthen existing CeCs.

MITHI – The Medium-Term Information and Communications Technology Harmonization Initiative (MITHI) is an e-Government and ICT support initiative that aims to harmonize ICT-related resources, programs and projects in all agencies and on all levels of the bureaucracy. The following are the objectives of MITHI: (a) To ensure a systematic process for the planning, budgeting, implementation, monitoring, and evaluation of government-wide ICT projects; (b) To ensure the coherence of ICT programs and projects of the Government and its consistency with the five (5) Key Result Areas (KRA) of the Administration as laid out in EO no. 43 and the Philippine Development Plan 2011-2016; and (c) To promote synergy among government agencies in planning and implementation of on-going and upcoming ICT programs and projects. MITHI is a joint undertaking of the Department of Budget and Management (DBM) the ICT Office and the National Economic and Development Authority (NEDA).