15 February 2020 – Monitoring web presence aims to increase government transparency and accountability, and its ability to communicate better to its stakeholders, especially the general public.

The result of the 2nd Semester Assessment of the Government Web Presence shows that the government sector continues to improve its digital presence to provide the public, access to government information and services. 

In the assessment for the 1st Semester of 2020, it was observed that the COVID-19 pandemic has forced the government to re-examine public service delivery, and how to continue to engage citizens and keep the country functioning in these unprecedented times. Digital solutions in areas such as provision of government services, education, the media, communication systems, and the economy have allowed some form of continuity in day-to-day life during pandemic. National Government Agencies, GOCCs, SUCs and most specially Local Government Units were observed to have exerted more efforts to expand their online reach to be able to provide necessary information and services as we continue to face the situation caused by the pandemic.

 

The following observations can be gathered from the 2nd semester’s web presence assessment: 

  • There is a higher percentage of operational websites during the time of second semester assessment in 2020, which coincides with the continued efforts to face the current health crisis through digital platforms.
  • Provinces, cities and SUCs’ websites have kept their sites operational and have also used social media to gain wider reach to the public.
  • For LGUs, the following can be observed: 
    • There is a high proportion of web presence of provinces and cities (almost 100%) , but barely an increase among municipalities at 58.4%.
    • There is a high proportion of SUCs websites operational at 100%.
    • There is a high proportion of Facebook accounts however, among municipalities at 53%

Keywords: Government Web Presence, Online Services, NGA, LGU, GOCC, SUCs

Contributed by: Kathrina Cabana, MED