The Philippines substantially advanced its ranking in the 2016 E-Government Development Index (eGDI) from 95th spot in 2014 to 71st spot in the 2016 rankings. This was published in the United Nations E-Government Survey 2016: E-Government in Support of Sustainable Development, where a total of 193 countries were ranked according to their potential to promote e-government development.

The United Nations E-Government Survey is an analysis of how much progress each country has made in advancing the realization of globally-accepted development goals through the use of e-government processes. Specifically, the survey reflects each country’s potential to harness e-government has in supporting the implementation of the Agenda and the 17 Sustainable Development Goals (SDGs) that are at its core.

Comprised of three components, the eGDI is used to measure the readiness and capacity of national administrations to use ICT to deliver public services. These are: (1) the Online Service Index or the OSI, (2) the Telecommunication Infrastructure Index or the TII and, (3) the Human Capital Index or the HCI.

The 24-step jump in the Philippine ranking strongly indicates the increasing acceleration of the use of information and communication technologies (ICTs) in the public sector, mainly to improve government operations, enhance the effectiveness of online services and promote transparency and citizen engagement.

Department of Information and Communications Technology Secretary Rodolfo A. Salalima expressed his sentiments over the country’s rise in the global eGDI ranking:

“The DICT is elated over the results of the 2016 EGDI ranking. It is an affirmation of the efforts of ICT stakeholders past and present who have worked to make e-government a reality in the Philippines. This encourages us to strive more and introduce innovations to improve the online experience of our citizens.”

Currently, the DICT is leading the development of the e-Government Master Plan 2.0 (eGMP 2.0) which is the successor to the previous EGMP (2013-2016). The plan envisions an even more enhanced e-government presence, targeting a reduction of bureaucratic red tape and giving citizens more efficient access to government services, as more of these become available online.

The complete report may be accessed at the United Nations Public Administration Country Studies website: