BIDS AND AWARDS COMMITTEE FOR GOODS AND SERVICES (BAC4G&S)
Supplemental Bid Bulletin No. 1
SUPPLY AND DELIVERY OF AN ALERTING AND INCIDENT MANAGEMENT PLATFORM
After considering the queries, clarifications, recommendations and suggestions, the BAC4G&S hereby decides to include, revise, amend, delete and/or adapt the following provisions:
|ITEM NO.||QUERY||BAC4G&S RESPONSE|
2.3.4 Maximum emergency response time of thirty (30) minutes for severity 1 incidents
Our identified solution provider for this bid can’t commit to the required SLA. Instead, they can commit the following SLA: Severity 1 – Two (2) hours; Severity
2 – four(4) hours – for your consideration and approval
|For Severity 1 we can only adjust it to 1 hour. Severity 2 will suffice.|
|2||3. Evaluation Process after Post Qualification
3.1. Proof of Concept
3.1.1. Supplier must provide a demo of the proposed solution/application, showcasing its features as defined in the Technical Specification of this document.
Kindly define the POC checklist. This can be done via WebEx session – for your consideration and approval
But need to know exactly what you want to see in the POC especially which Monitoring & Ticketing system are you using. If you are using various systems, kindly list your requirements in particularly the integration part.
|The POC can be done via WebEx. The list of systems used can be found under technical specifications under 1.9.1.|
|3||12.1(b)(x) Valid and current ISO 9001 Quality Management System Certificate issued to the manufacturer be an Independent Certifying body
The principal provider of the Alerting and Incident Management Platform confirmed that they don’t have the ISO 9001 certificate.
Can this be removed from the Checklist of Requirement? – For your consideration and approval
|Request is granted. Please refer to the table below for the changes in the stipulations stated in the bidding documents.|
|ORIGINAL PROVISION||AMENDED PROVISION|
|Section III. Bid Data Sheet|
|12(b)(x) Valid and current ISO 9001 Quality Management System Certificate issued to the manufacturer by an Independent Certifying body||This provision is deleted.|
|Section VII. Technical Specifications|
|2.3.4 Maximum emergency response time of thirty (30) minutes for severity 1 incidents||2.3.4 Maximum emergency response time of one (1) hour for severity 1 incidents and 4 hours for severity (2) incidents.|
|No original stipulation.||3.1.1. As part of the Post Qualification Evaluation, the proponent must provide POC user accounts and must successfully run the existing applications to be used on the Alerting and Incident Management Platform. The bidder shall be given a maximum of three (3) working days to complete the setup and demonstration of the said application and software. Failed POC testing will be ground for post-disqualification.|
|3.1.1. Supplier must provide a demo of the proposed solution/application, showcasing its features as defined in the Technical Specification of this document.||3.1.2. Supplier must provide a demo of the proposed solution/application, showcasing its features as defined in the Technical Specification of this document. The demo or proof of concept can be done personally or through a web conference. Below is the Script for the POC:|
|18.104.22.168. General Guidelines for the Demo / Conduct of Proof of Concept
22.214.171.124.1. The Single / Lowest Calculated Bidder (S/LCB) shall be asked to present a demonstration / Proof of Concept (POC) of their proposed Alerting and Incident Management Platform addressing the requirements included in the Technical Specifications.
126.96.36.199.2. The S/LCB shall ensure the successful demonstration of the features and integration on their proposed Alerting and Incident Management Platform. All application and/or software will be provided to lowest calculated bidder on the first day of the demonstration.
188.8.131.52.3. The S/LCB shall ensure that the Video, Audio, and Documents can be viewed and run properly on concurrent sessions.
184.108.40.206.4. The S/LCB shall bring all the necessary components required to demonstrate all the requirements. NGP will not provide any host, client systems, Operating Systems, Network Switches required for the said POC.
220.127.116.11.5. Specific schedule for Demo/POC shall be notified three (3) working days prior to the scheduled date. All the costs required for providing the POC shall be borne by Single / Lowest Calculated Bidder (S/LCB).
18.104.22.168.6. The S/LCB shall ensure that their POC is conducted and completed within the stipulated time allocated for the lowest calculated bidder. The bidder shall be given a maximum of three (3) working days to complete the setup and demonstration of the said application and software.
22.214.171.124.7. For any clarifications required on the Demo/POC script, the S/LCB may contact BAC4G&S at the email address firstname.lastname@example.org
All terms, conditions and instructions to bidders specified in the Bidding Documents inconsistent with this Bid Bulletin are hereby superseded and modified accordingly.
Please use the following forms attached in this Supplemental Bid Bulletin:
- Revised Technical Specifications as of 2 October 2018
For information and guidance of all concerned.For a full copy of the document, Click the link below:
Issued this 2nd day of October 2018.
JIEZL GABRIELLE G. REOTUTAR
Vice Chairperson, BAC4G&S